Refund Policy

Thank you for choosing IPTVFHD. We are committed to delivering reliable IPTV streaming and a seamless experience. Please read our refund policy carefully before completing your order.

1. Refund Policy for IPTV Subscriptions

As IPTV is a digital service delivered instantly, all sales are generally final and non-refundable. However, refund requests may be considered under specific conditions:

• Technical Issues: If ongoing technical problems prevent access and our support team is unable to resolve them.
• Duplicate Payments: If you were charged more than once for the same transaction.

2. Refund Eligibility Criteria

To qualify for a refund, you must:

• Contact our support within 48 hours of your purchase
• Provide clear evidence of the issue (e.g., screenshots, error messages)
• Allow our technical team to attempt to resolve the problem

3. Situations Where Refunds Are Not Issued

No refunds will be granted in the following cases:

• Failure to read the service description or system requirements before purchase
• Issues related to your internet connection, device, or incorrect configuration
• Change of mind after service activation
• Partial use of your subscription period

4. How to Request a Refund

If you believe you’re eligible for a refund, please contact us with the following information:

• Your full name and the email used for the order
• Your order ID or invoice number
• A detailed explanation of the issue

Contact Details:
📞 Phone: +1 (872) 299-4890
📧 Email: contact@iptvfhd.com

Our support team will review your request and respond within 2–3 business days.

5. Refund Processing Time

If your refund is approved, it will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

6. Policy Updates

We may update this Refund Policy at any time. Changes will be posted here along with a revised “Last Updated” date.